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Legal Obligations in the Tourism Sector: Ensuring Compliance

Transparency should be a primary focus for communication between consumers and the company, as well as for the purpose of data usage.


The growth of a company is directly linked to control over all sectors, employees, and data. Total mastery and transparency over the business cycle are responsible for maintaining the organization's functioning, managing potential problems, and avoiding unfavorable situations.


Therefore, in addition to appointing managers for each area, a series of processes must be adopted: security measures, standardized procedures, analyses, and supervision of each stage. Even the most remote points must be considered. After all, a small flaw is enough to cause financial loss.


LGPD, Compliance, and Tourism

During a trip, travelers' personal information is frequently collected, from the moment of ticket purchase to check-in. And all of this has a direct impact on the LGPD.

It is important to map the areas affected by the legislation to modify and improve as needed. The review of security systems must happen constantly to avoid data leaks and cyber attacks. Travel agencies and hotels, for example, need to pay attention to how data is being treated—how it is collected, stored, used, and discarded. New needs must be incorporated into organizational routines, such as obtaining the owner's consent, employee training, creating impact reports, and appointing a data protection officer.

With the LGPD, tourists' rights regarding their information are guaranteed. If they feel any of the regulations are not being followed, they can request the removal of their data and, in more serious cases, take legal action.


Investing in Automation

With so many areas to apply compliance, it is worth investing in technology to automate some processes and make business management more secure and efficient. There are already software solutions capable of performing various actions, such as digital onboarding, automated background checks, the creation of approval workflows, advanced analyses identifying suspicious behaviors, and much more.

One of the greatest advantages is undoubtedly personalized management reports, capable of identifying undesirable users. With them, it is possible to mitigate reputational, legal, and operational risks. And the best part: all data is updated in real-time.


Beeteller ID is a tool that maintains your business's compliance, adhering to LGPD, PLD policies, and other industry norms, gathering all information in one place. If the company doesn't have automated onboarding for new users, the platform provides autonomy to make the process more intuitive and simple, reducing the risks of users abandoning purchases.


The platform reduces bureaucracy, improves information management, ensures savings, and operational control, in addition to presenting statistical data to help deal with unforeseen events.

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